

Map of Brookend Surgery, Potton
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Map of The Medical Centre, Gamlingay
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The
practice has five male doctors and two female doctors:
Drs
Drake, Jackson, Jarvis & Vedavanam consult at Potton,
Drs Baker, Taine & von Blumenthal consult at Gamlingay.
Appointments
~ 01767 260340
Emergencies ~ 01767 260229
Morning
Surgery
Monday to Friday 8.30-10.30am
Afternoon
Surgery
Monday, Tuesday, Wednesday and Friday 4.00-6.00pm
Potton
Surgery is open from 8.30am to 12.30pm. and 2.00 to 6.00pm, Monday to Friday
(8.30am to 12.30pm on Thursday) for routine matters.
Appointments
~
01767 651544
Emergencies ~
01767651546
Morning
Surgery
Monday to Friday 8.45-10.30am
Afternoon
Surgery
Monday, Tuesday, Thursday and Friday 4.00-6.00pm
Gamlingay
Surgery is open from 8.30pm to 12.30pm and 2.00 to 6.00pm. Monday to Friday
(8.30 to 12.30pm on Wednesday) for routine matters.
To
see a doctor, you must have an appointment. These can be booked in advance, or,
in the case of an emergency, at the end of the surgery. Please note that an
adult should accompany children under the age of 16. We try to run to time as
far as possible, but inevitably appointments do run over; so please bear with us
if you are kept waiting. To keep the surgeries running as smoothly as possible,
please remember the following points:
Please arrive on time for your appointment.
Please let us know if you cannot keep your appointment.
Please do not "squeeze in" other people to your slot.
Please
remember that the length of appointments is limited.
Appointment Numbers
Potton (01767) 260340
Gamlingay (01767) 651544
If
you need to see a doctor and cannot wait for a normal appointment, please tell
the receptionist who will arrange an appointment for you. However, we may not be
able to offer you a choice of time or doctor.
Both
surgeries are closed between 12.30 and 2.00pm.
In an emergency only
please telephone the emergency line for your surgery:
Potton
01767 260229
Gamlingay
01767 651546
As
of 7th July 2008, we will be providing a limited number of Doctor’s
appointments
These
appointments will be allocated to
Should you feel that this applies to you, please discuss with one of our Receptionists
All
employed staff are bound by the same rules of confidentiality as the doctors
Mrs.
Nicola Gauge is responsible for the day-to-day management of the surgeries and
will deal with any problems or queries concerning the practice. She will be
happy to discuss any suggestions or complaints. Suggestion boxes are available
in both surgery waiting rooms. A copy of our complaints procedure is available
on request from reception.
The
receptionists are your link with the doctors and nurses and will try to help you
in every way. They need to ascertain the urgency of particular requests and so
the more information you can give them the better.
There
are many behind the scenes jobs to be carried out by staff. This includes
contacting hospitals for admissions and results, sending referral letters,
updating records and filing.
We
have four practice nurses who can be seen by appointment. They are qualified to
carry out General health advice,
including:-
Smoking and alcohol,
Health checks,
New patient medicals,
Dietary advice,
Travel health advice & immunisations,
Cervical smears,
Routine baby & adult immunisations,
Dressings,
Removals of sutures,
Ear syringing,
Telephone advice
Blood pressure checks.
Nurses also assist the doctors with minor surgery, Asthma and Diabetes education
The
District Nurses provide nursing care at home to patients of all ages in the
community. This includes those recently discharged from hospital and the
housebound. They also give advice and support to the terminally ill at home.
They can be contacted on:
01767 651150
The
Health Visitors can be contacted by anyone about health matters and prevention
of ill health for all ages. They can be contacted on:
01767 650281
The
Community Midwives offer advice to patients on all aspects of antenatal and
postnatal care. Clinics are run at both surgeries once a week.
We provide a full dispensary service at both Surgeries.
For
patients living more than a mile from the nearest chemist, we are able to
provide dispensing services. The reception and dispensary staff will discuss
whether you are entitled to this service.
Repeat prescriptions that have been authorized by one of the doctors can
be requested with the computer slip given to you by your doctor. This will be
done if it is appropriate. You can use your slip to request a Prescription by:
Posting
your computer slip to us, clearly marking the items you require.
Handing
your computer slip in the red post-box in the reception area (or posting it through the letterbox if
the surgery is closed) clearly marking the items you require.
By
faxing your computer slip to us, clearly marking the items you require:
Potton
01767 261777
Gamlingay 01767
651548
Please
allow two working days for us to process your request. We are unable to
accept requests over the telephone, as this may lead to confusion and
inaccuracy.
If the slip indicates that you need to make an appointment before your next
prescription, please make an appointment in plenty of time. Do
not wait until you are just about to run out of your medication!
If you are not
well enough to come to the surgery, a doctor or nurse may be able to visit you
in your home. Please bear in mind that visiting patients at home is more time
consuming leaving less time to see other patients, so if you can make it to the
surgery we would be grateful. While we respect that some patients have transport
difficulties, this is not a sufficient reason to request a home visit. If you
require a visit, please telephone before
10.30am,
and be prepared to give details of your condition. Occasionally you will be put
through to one of the doctors who will assess the urgency of your request.
Advice for Registered Patients and Temporary Residents in our practice area
NB
in major emergencies and accidents
where hospital treatment may be urgently needed
first telephone for an Ambulance ~ Dial 999
then contact the surgery
In
the event of an emergency during surgery
opening times (8.30am to 6.00pm Mondays to Fridays) when you need to get a
message to the on call doctor, please telephone one of the following emergency
telephone numbers:
Potton
01767 260229
Gamlingay
01767 651546
Outside normal surgery opening times (8.30am to 6.00pm Mondays to Fridays) see Out of Hours
Bedford
General Hospital (Bedford)
Lister Hospital (Stevenage)
Addenbrookes
Hospital (Cambridge)
In
the event of an emergency outside normal
surgery hours (6.00pm to 8.30am Mondays to Fridays, and at weekends and Public
Holidays) please
telephone one of the following emergency telephone numbers:
Potton
01767 260229
Gamlingay
01767 651546
You will be told how to contact the Primary Care Trust's 'Emergency Out of Hours Service'. Depending on the nature of your complaint, you will be offered either telephone advice, an appointment at the emergency centre or a home visit. The service operates for emergencies and urgent medical problems only.
NB
in major emergencies and accidents where hospital treatment may be needed
telephone for an Ambulance ~ Dial 999
If your problem
does not fall into either of these categories, but you would like medical advice
you can contact NHS
Direct Health
If you need to have one of these done, please telephone
Potton (01767) 260340
Gamlingay (01767)
651546
to check the
current cost of these and to make an appointment.
Following
advice from the British Medical Association, the practice is unable to complete
applications for gun licenses.
Specimen results
are received daily from the hospitals and are checked by the doctors. Generally,
you will need to see a doctor to get the result. The receptionists can advise
you if your results are back if you phone between 11.00am and 3.00pm.
Please note, for
reasons of confidentiality, that we can only give test results to the person
they concern. This does not apply to patients under the age of 16.
New residents living in our practice area are most welcome to register.
If you live in Potton or one of the Bedfordshire villages
(including Tadlow),
register at Brookend Surgery, Potton.
If you live in Gamlingay or one of the Cambridgeshire
villages
register at the Medical Centre, Gamlingay.
As part of the service we provide all new patients over the age of 16yrs with a health check by the Practice Nurse on registering to record basic health data, previous medical history, medication taken and any other relevant information.
When registered if
you change your name, address or telephone number, please give all relevant
details to the receptionist, remember to include your postcode.
If you move out of
the practice area, please inform us so that we can prepare your records for
forwarding to your new doctor as soon as they requests them. Please note that
once you move out of our practice area, we can no longer properly care for you
and you will need to re-register with another doctor covering that area.
These are run at both surgeries each week:
Potton
~ Tuesdays 2.00-4.00pm
Gamlingay
~ Fridays 2.00pm onwards
These operate on a
monthly basis. Appointments for them are sent by the Child Health Departments at
Bedford and Hinchingbrooke /Cambridge Trusts.
In addition to
providing a full travel advice and immunisation service, the
practice is a designated Yellow Fever Centre and can offer this vaccine
to travellers going to certain parts of the world. As not all surgeries can offer
this vaccine, we are able to vaccinate people who are not registered with us.
Please contact the surgery to arrange an appointment with one of the practice
nurses.
Patients taking long-term anticoagulants can have this supervised at the surgery anticoagulant clinic.
This
operates at Gamlingay on Mondays, Tuesdays, Wednesdays and Fridays from 9.00am.
to 12.00pm.
Drs
Drake & Jackson run a clinic to remove warts by cryotherapy at Potton,
This
operates on a Monday once a month at Potton. The attending consultant is Mrs. R
Wallace of Bedford Hospital.
*Please
note that you may only attend these
clinics after referral by one of the doctors.
Emergencies
01767 260229
Appointments
/ Requests 01767 260340
Fax
01767 261777
Emergencies
01767 651546
Appointments
/ Requests 01767 651544
Fax
01767 651548
Both
Surgeries 01767 651150
Both
Surgeries 01767 651150
Bedford
General Hospital 01234 355122
Addenbrookes
Hospital 01223 245151
Rosie
Maternity Hospital 01223 217664
Hinchingbrooke
Hospital 01480 416416
Lister Hospital 01438 314333
Papworth
Hospital 01480 830541
Lloyds ~ Potton 01767 260236
Gamlingay
Pharmacy 01767 650334
01582
508581
Major health information and increasingly more ordinary health information as well as prescription records are held on Computer. The practice is registered under the Data Protection Act.
The data held is used for audit purposes within the practice and in an anonymised form (i.e. without patient identification) for audit purposes by the Health Authority/Primary Care Trust. Audit is the method used to check that standards are maintained and if possible improved. It is now carried out by all parts of the health service. Anonymised Data on the prescribing by the practice is also shared with outside bodies.
The practice is part of the National Framework of General Practices used by the Medical Research Council (MRC) to take part in national research projects. Studies completed so far include:-
Treatment of Mild to Moderate Hypertension (a study of treatment for high Blood Pressure)
Treatment of hypertension in the Elderly (similar study for people over 70 years old)
Life style intervention (Does Health advice make people change their behaviour?)
HRT use (Looking at the numbers of women taking HRT and if they stopped why they stopped?)
TRUST (To find out if using salbutamol regularly can effect the airways of asthmatics)
From time to time we work with the MRC to identify patients from our records who may be eligible to take part in trials. Only some will be eligible and they will be invited to have further details. All research is voluntary and closely monitored both locally, and nationally by an independent ethics group.
We are grateful to patients who have taken part in these national research projects. Many important results have come from them which has helped in the treatment of disease.
To help to judge health information you find on the internet you may wish to use the tips produced by the IM&T subgroup of the General Practitioner Committee:-
NB The links below are given in good faith, the Greensands Medical Practice believe all these to be reputable websites and the advice they may give will be of benefit. The information contained in these websites is however not under our control so no liability can be accepted for any errors or omissions.
leaflets on common
mental health issues (Royal College Of Psychiatrists).
Addenbrookes
Hospital, Cambridge.
Bedford General Hospital,
Bedford.
Lister
Hospital, Stevenage.
NHS Direct
Health For general healthcare and advice.
British Colostomy Association Information about colostomies
Best treatments Clinical evidence for patients from the British Medial Journal
Travel advice from Masta Travel Advice for travellers abroad.
BBC Health Good general site
The Samaritans ~ providing support to the suicidal and despairing
Diabetes UK ~ Former British Diabetic association
Epilepsy ~ British Epilepsy Association
SANDS ~ Stillbirth and Neonatal Death Society
FPA ~ Family Planning Association
Alcohol Concern is the UK national body on alcohol misuse
National Asthma Campaign ~ Asthma Information
Heartlands PCT ~ the Primary Care Trust responsible for providing health care in this area including this practice
If you have any comments concerning dead links or the technical aspects of the website or just wish to say hello, please fill in the form below.
Unfortunately emails are not secure so we can not enter into and strongly request you not to send any correspondence of a personal nature or on any medical condition.
This link is for reporting problems with the website. It is not continuously monitored and only goes to the webdesigner so please do not send correspondence via this link if you wish to contact the surgery.

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©
Greensands Medical Practice 24/5/2000 & 18/11/11
Last updated 18/11/11